#6 of 505 Speciality lodging in Shanghai based on Tripadvisor
Charlotte
United Kingdom,
February
2025
6.4/10
My stay at New Harbour Service Apartments was a mix of positives and negatives. The location was fantastic, right near the Dashijie metro station, making it incredibly convenient to explore Shanghai. The spaciousness of the apartment suited my family well, but the furniture felt quite outdated and cleanliness could be improved, as I found some bugs during my stay. Overall, I think there are better options available if you're seeking a more modern experience. 🏙️🚇
Rooms
6.0
The apartments were spacious and had good layouts, but the furniture was old and I encountered cleanliness issues during my stay.
Service
7.0
The service was generally helpful, but there were instances like toiletries not being refilled on time that impacted my experience.
Location
9.0
The location is truly excellent, with easy access to metro stations and local attractions nearby.
Dining
7.0
Dining options were decent, but I opted to self-cater since the breakfast options were not varied enough for my needs.
Facilities
6.0
Facilities like the kitchen were functional, but some expected amenities, such as a washing machine in all units, were lacking.
Cameron
United Kingdom,
February
2025
6.4/10
My stay at New Harbour Service Apartments was a blend of positives and some areas that could use improvement. The apartment was spacious and clean, which I appreciated, but it did feel a bit dated in terms of furniture. The location was quite good, making it easy to access many attractions, although it was slightly dark in the area.
Rooms
6.0
I stayed in a spacious 2-room apartment. It was clean and had a large living area equipped with a 5-seater sofa and a big HDTV. However, the furniture looked a bit old and could definitely use an upgrade.
Service
6.0
The service staff were generally nice and helpful. However, there were moments when the efficiency varied, like when a dish we ordered was literally thrown onto our table.
Location
8.0
The location was one of the highlights of my stay, with Dashijie Metro Station just a short walk away. It was convenient to explore attractions like Yuyuan Garden and the Bund, although the surrounding area felt a bit dark at times.
Dining
5.0
Dining options were okay, but I found the restaurant's offerings a bit expensive for the quality. The breakfast had limited choices, and I didn't find it up to par with my expectations.
Facilities
6.0
The facilities included a pool and airport shuttle, which were nice touches. However, the overall look of the apartment suggests it may benefit from some upgrade and renovation.
Elizabeth
United Kingdom,
January
2025
6.2/10
I had a wonderful stay at New Harbour Service Apartments. the location was perfect, making it easy to explore Shanghai's attractions. The apartment itself was spacious and felt like home. However, the dining options could use some improvement.
Rooms
10.0
The one-bedroom apartment I stayed in was spacious, clean, and comfortable. It really felt like a home away from home. I appreciated having my own router with Wi-Fi, ensuring the signal was strong throughout my stay.
Service
8.0
The reception staff were incredibly helpful. they arranged a taxi for me early in the morning when I needed to get to the train station. However, I did have a less-than-pleasant experience with the dining service.
Location
10.0
The location is truly central. I was just a short walk from Dashijie subway station and various restaurants. Getting around Shanghai was a breeze, which I really appreciated.
Dining
6.0
Breakfast had a decent selection. the eggs were cooked to order, but overall, the dining experience was a bit underwhelming. Some options were overpriced and could use improvement.
Facilities
9.0
I enjoyed the facilities, especially the pool and steam room which were clean and quiet. Having a laundry service was a bonus. it was inexpensive and very convenient.
Daniel
United Kingdom,
November
2024
7.2/10
I had a fantastic stay at New Harbour Service Apartments, thanks to the spacious rooms and great location near the Metro. However, I faced some issues with the service and the lack of a washing machine in my second room. Overall, I would recommend it for families looking for a homey experience in Shanghai.
Rooms
8.0
The apartment was spotlessly clean and spacious, perfect for my family of four. We enjoyed the large living area with great views, though we got a bit unlucky with a lack of a washing machine in one of our rooms during the second part of our stay.
Service
6.0
While some staff were really helpful, others weren't as forthcoming with solutions when I had issues, particularly about the washing machine situation. It's a bit hit or miss with the reception service.
Location
9.0
The location is super convenient, with easy access to the Dashijie Metro station and nearby cafes for quick meals. I loved being close to major attractions like People's Square and the Bund.
Dining
7.0
Dining options nearby were decent, but I found the on-site buffet a bit overpriced for what it offered. The ability to cook in the room made up for it, especially since I could find local stores within a short walk.
Facilities
7.0
The facilities were generally good, though the washing machine setup was a hassle since I had to pay for laundry on-site at a different location. The elevator access was secure and convenient.
Samantha
United Kingdom,
November
2024
7.2/10
I had a fantastic stay at New Harbour Service Apartments in Shanghai. The location is superb, with easy access to metro stations and local restaurants. The apartment was clean and spacious, though I did wish for an additional bathroom in a two-bedroom setup. Service was quick and friendly, making me feel welcome throughout my visit. Overall, I highly recommend it for anyone visiting Shanghai! 😄✨
Rooms
9.0
My apartment was spacious and well-appointed, with a large HDTV and high-speed Wi-Fi. The main downside was that there was only one bathroom for a two-bedroom apartment.
Service
8.0
The service was excellent, with quick responses from housekeeping and friendly staff. However, some staff at the reception weren't well-versed in English, which made communication difficult at times.
Location
10.0
The location is excellent, just a short walk to Dashijie metro station and close to major attractions like the Bund. I loved being in a vibrant area filled with restaurants and nightlife options.
Dining
7.0
Breakfast was average, and I preferred not to book it since my family had specific dietary preferences. There are plenty of grocery stores nearby, making it easy to prepare meals in the apartment.
Facilities
7.0
The indoor pool and sauna were great amenities. However, the laundry facilities could be confusing and I found the options limited for guests wishing to do their own laundry.
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